Financely Terms Of Service

Effective Date: December 6, 2021
Last Updated: December 20, 2025

These Terms of Service (the "Terms") are a legally binding agreement between you and Financely (the "Company", "Financely", "we", "us", "our") governing your access to and use of any advisory services and any related website, portals, dashboards, forms, payment pages, and digital tools (the "Platform") and all associated advisory and platform services (the "Services"). By accessing the Platform, submitting an RFQ, booking a consultation, paying any fee, signing an engagement, or otherwise using the Services, you ( "Client", "you", "your") agree to these Terms.

Read This First: Financely is not a bank, not a deposit taking institution, not a direct lender, and not an issuing bank. We do not guarantee financing, approvals, pricing, timelines, or outcomes. All Services are best efforts only and depend on third party decisions and deal fundamentals. If you want a guarantee, do not use the Services.

Payment Rule: Fees are paid for professional time, analysis, packaging, and process work. Fees are not paid for outcomes. Unless a written engagement explicitly states otherwise, fees are non refundable.

1) Definitions

1.1 Key Terms

  • Services means any advisory, structuring, underwriting support, packaging, market sounding, counterparty outreach, introductions, process coordination, or related professional services provided by Financely.
  • Platform means any Financely website, portal, dashboard, form, payment page, or digital tool used to deliver or support Services.
  • RFQ means a Request for Quote submission and any materials submitted through the Platform or otherwise.
  • Engagement means a paid mandate governed by a written engagement letter, proposal, statement of work, term sheet, invoice terms, or similar written agreement (the "Engagement Agreement").
  • Deliverables means specific work product agreed in writing, such as a lender pack, memo, checklist, narrative, or outreach materials.
  • Counterparty means any third party involved in a transaction, including banks, lenders, funds, insurers, brokers, collateral managers, trustees, law firms, auditors, platforms, and service providers.
  • Fees means all amounts payable to Financely, including engagement fees, contract fees, retainers, consultation fees, late penalties, break up fees, and any other amounts due.

2) Eligibility, Authority, And Representations

2.1 Business Use Only

The Services are intended for business and professional use. You confirm you are using the Services for commercial purposes.

2.2 Authority To Bind

If you use the Services on behalf of an entity, you represent and warrant you have full authority to bind that entity to these Terms and any Engagement Agreement. You are personally responsible for any breach if you lacked authority.

2.3 Accuracy And Completeness

You represent and warrant that all information and documents you provide are true, accurate, current, and complete, including beneficial ownership, control persons, source of funds, transaction parties, and transaction purpose. You must promptly update any information that becomes inaccurate.

2.4 Lawful Purpose

You represent and warrant that your requested Services and any related transaction are lawful and do not involve fraud, bribery, corruption, sanctions evasion, money laundering, terrorist financing, or any prohibited purpose.

3) Scope Of Services, Disclosures, And No Guarantee

3.1 Advisory Firm Only

Financely is an advisory firm. We are not a bank, not a direct lender, not an issuing bank, and not a deposit taking institution. We do not accept deposits and we do not hold client funds in custody unless explicitly stated in writing.

3.2 Best Efforts Only

All Services are provided strictly on a best efforts basis. No result is promised. No financing, approval, pricing, timeline, or closing is guaranteed. Any decision by any Counterparty is outside our control.

3.3 No Legal, Tax, Accounting, Regulatory, Or Investment Advice

Nothing we provide is legal, tax, accounting, regulatory, or investment advice. You must obtain your own independent professional advice before taking any action.

3.4 No Fiduciary Duty

Unless explicitly agreed in writing, Financely does not act as a fiduciary and does not owe fiduciary duties to you. Financely does not have authority to bind you or to act as your agent.

4) Platform Use And Acceptable Use

4.1 Account Security

You are responsible for maintaining the confidentiality of your credentials and for all activity under your account. Notify us immediately if you suspect unauthorized access.

4.2 Prohibited Requests And Conduct

Zero tolerance: If you request or attempt any of the following, we will terminate immediately for cause without refund and may report activity to relevant parties where appropriate.
  • Forged, fabricated, or misleading documents, confirmations, instruments, or proof of funds.
  • Backdated documents or any attempt to misrepresent facts to a bank, insurer, investor, or regulator.
  • Any attempt to bypass KYC, AML, sanctions screening, or source of funds checks.
  • Harassment, threats, extortion, or defamation directed at Financely or any Counterparty.
  • Scraping, hacking, malware, or attempts to access non public systems.
  • Resale or redistribution of deliverables or using deliverables to provide competing services.

4.3 Suspension And Withholding

We may suspend access to the Platform, pause Services, and withhold deliverables if we suspect fraud, policy breach, non payment, reputational risk, or legal or compliance risk. Suspension does not waive your payment obligations.

Disclaimer: This page is for general information only. It does not constitute legal, tax, accounting, investment, or regulatory advice. Financely is not a bank and does not provide loans directly. Financely provides best efforts advisory and arranging services. No financing is guaranteed. Any terms are subject to diligence, counterparty approvals, definitive documentation, and compliance screening.