We provide lender-ready capital raise packaging and debt or equity placement support for business owners and buyers looking to secure serious term sheets and close funding on a defined timeline.
For business owners and acquirers pursuing private debt or equity, submit your deal for review. We revert within one working day with next steps and either a quote for our services.
For pre-submission discussions, we offer paid consultations. To initiate underwriting and lender outreach, submit the deal.
Policies
Effective Date: 1 January 2021. Last Updated: 20 December 2025.
This policy governs paid consultations, RFQs, retainers, advisory mandates, and related professional services provided by Financely. By paying any invoice, retainer, RFQ fee, or consultation fee, the client agrees to this policy in full and confirms they have authority to bind the client entity.
The person or entity purchasing services, including its officers, directors, employees, agents, and beneficial owners acting in connection with the engagement.
The advisory and structuring provider delivering professional services, including work performed by its employees and approved subcontractors.
Advisory, structuring, underwriting support, documentation review, market outreach, counterparty coordination, and related professional work performed on a best efforts basis.
Direct costs incurred for the engagement, including legal, diligence, appraisals, insurance underwriting, KYC services, translations, filings, courier, trustee or agent fees, and bank processing costs.
Financely is an advisory and structuring firm. Financely is not a bank, lender, insurer, surety, broker dealer, or investment adviser. Financely does not accept deposits, does not custody client funds, and does not issue Letters of Credit, guarantees, policies, bonds, or financial instruments.
Fees are paid for professional services performed on a best efforts basis, including analysis, structuring, documentation work, coordination, and outreach. Any issuance, funding, allocation, approval, or underwriting decision is made solely by regulated counterparties and third parties under their own policies and documentation.
Consultation fees purchase scheduled professional time and preparation and are non-refundable once the session is delivered. If the client cancels with at least 24 hours notice, Financely may, at its discretion, offer a reschedule within 30 days. No refund is available for no-shows or late cancellations.
RFQ fees cover preliminary review and triage, including a high-level feasibility read and initial routing decision. RFQ fees are non-refundable once review begins. If Financely declines the file before initiating any review work, Financely may refund the RFQ fee in whole.
Retainers reserve Financely capacity and fund execution work. Retainers are non-refundable once work begins. Work begins when any of the following occurs: data room checklist is issued, documents are reviewed, underwriting notes are produced, drafts are edited, outreach is initiated, or any third party is engaged.
Retainers are not outcome-contingent. A retainer is not a promise of funding, issuance, approval, pricing, or timeline, and it is not a promise that any third party will proceed.
If an engagement includes milestones (for example, underwriting pack, term sheet draft, lender panel outreach, or closing coordination), milestone fees are earned as those deliverables are produced. Milestone fees are non-refundable once the corresponding milestone work begins.
Success fees, when applicable, are payable only upon a defined success event stated in the engagement letter or mandate. Success fees are not refundable once triggered and paid.
Third party costs are always non-refundable once incurred, even if the engagement is later terminated, delayed, declined, or restructured. Financely may require deposits for third party costs before incurring them.
The following items are not refundable except where required by applicable law:
Financely will consider a refund only in narrow cases where there is a clear, documented failure by Financely to deliver the paid scope of work, and the failure is directly attributable to Financely. A refund is a remedy of last resort. Financely may first offer corrective performance, replacement deliverables, or a revised timetable.
If a retainer is paid and Financely does not begin work within 10 business days due solely to Financely internal scheduling failure, the client may request a refund of the retainer less any third party costs already incurred. If work has started, this scenario does not apply.
If Financely materially fails to deliver the agreed scope described in a signed engagement letter, and the client is current on all payments and has met all responsibilities, Financely may offer a partial refund. Any refund is pro-rated based on work completed and deliverables already provided.
If a partial refund is approved, Financely will calculate it using a work-completed basis, which may include: time logs, produced deliverables, drafts, memos, outreach records, calls held, and third party coordination performed. Third party costs are excluded from any refund calculation.
Financely can only perform efficiently with decision-grade inputs. The client agrees to:
If the client is unresponsive for 30 consecutive days, the engagement may be treated as abandoned. Financely may close the file, and all fees paid to date remain earned and non-refundable. Re-activation, if accepted, may require updated diligence and a new retainer.
Chargebacks and payment disputes through a card issuer, bank, or payment platform are prohibited unless required by applicable law. If the client initiates a chargeback after services have started, it is a material breach. Financely may immediately suspend services, freeze deliverables, and pursue recovery of amounts due, including reasonable costs of collection and legal fees.
Refund requests must be submitted in writing and must include sufficient detail to evaluate the claim. Financely will not consider informal or verbal requests.
The client must submit a written notice describing the request, identifying the disputed fee, and tying the request to the signed scope of work or invoice description.
The client must provide emails, deliverables, and timeline evidence. Requests that rely on opinions without documentation are typically declined.
Financely may propose corrective performance or replacement deliverables within a defined timeframe. Refusal of reasonable remediation may result in a denial.
Financely will issue a written decision within 10 business days after receiving all required information. If more information is needed, the review clock pauses until received.
Refund requests must be submitted within 14 calendar days of the event giving rise to the request, or within 14 calendar days of delivery of the disputed deliverable, whichever is earlier. Requests submitted later may be declined.
Any approved refund is offered only as a settlement of disputed matters, not as an admission of fault. As a condition to receiving any refund, the client must sign a Release And Settlement Agreement.
The Release And Settlement Agreement will include, at minimum:
If the client refuses to sign the Release And Settlement Agreement, no refund will be issued.
This policy and any dispute arising from it are governed by the laws of St. Kitts & Nevis, excluding conflict of laws principles.
Any dispute, claim, or controversy arising out of or relating to this policy or the engagement will be resolved by arbitration under the LCIA Rules. The seat of arbitration will be London, and the language will be English. Financely may seek injunctive relief, specific performance, or collection actions in the courts of St. Kitts & Nevis where appropriate.
Financely may update this policy from time to time. The version posted on Financely channels at the time of payment is the version that governs that payment, unless a signed engagement letter states otherwise.
If you are planning a real transaction and want a structured, issuer-ready process, request a quote and share your documents. We work on a retained basis and proceed only where the file can be defended in front of decision makers.
Request A QuoteDisclaimer: This policy is for general information and commercial clarity and does not constitute legal advice. Financely does not provide legal services. Where a signed engagement letter or mandate exists, that document controls to the extent of any inconsistency. Financely is not a bank and does not issue financial instruments or provide credit. All services are provided on a best efforts basis, subject to KYC and AML review, sanctions screening, counterparty requirements, and third party decisions.
Financely advises growth-focused businesses on accessing capital by introducing their opportunities to professional investors. Financely is not a securities broker or dealer. Where appropriate, engagements are coordinated with regulated broker-dealers, investment banks, legal counsel, and other specialists.
Financely does not solicit, offer, or accept orders to buy or sell securities and makes no assurance regarding capital-raising outcomes.
Services are strictly business-to-business. Financely does not provide personal finance, consumer credit, or retail advisory services.
Advisory services are reserved for post-revenue companies that recognize the time and resources required for professional underwriting.
To proceed,
request a quote
and receive indicative commercial terms. If you require guidance before engaging,
book a paid telephone consultation.
Security notice: we are aware of third parties using Financely’s name without authorization. Only emails sent from our official domains and communications through our portal are valid. Please verify any outreach before sharing documents or sending payments, and read our impersonation warning.
All mandates start with an RFQ. We review submissions, issue a brief Go/No-Go memo, and where bankable, release a Term Sheet that leads to funding. We arrange capital across Senior Secured, Unitranche, Second Lien/Mezzanine, Preferred Equity, and Gap Solutions. We do not process deals by email or chat.
Letters of Credit, Standby LCs, Confirmations, Receivables Finance, and Inventory Lines with control.
Funding arranged for trade flows with instruments sized to your cycle and aligned to delivery and settlement.
Move forward to secure working capital and keep goods moving. Submit the RFQ to start underwriting for funding.
Limited or non-recourse structures for energy and infrastructure with lender-ready materials.
Funding solutions aligned to project cash flows with credible covenants and conditions to reach notice to proceed.
Advance the file to termable status. Submit the RFQ so we can underwrite and secure funding.
Debt and Preferred solutions anchored on cash flow, Quality of Earnings, and clear closing mechanics.
Funding across senior, unitranche, and preferred to match stable cash flows and acquisition timelines.
Get financed on workable terms for closing. Submit the RFQ to start underwriting.
Acquisition, development, bridge, and refinance with lender-ready packs and third-party reports managed.
Funding calibrated to DSCR, leverage, and tenancy with terms designed to close.
Move to a financeable package. Submit the RFQ to initiate underwriting for funding.
KYC and Source of Funds required. Engagements are best-efforts and subject to underwriting. Preference for operating companies with meaningful revenue. See our FAQ and Procedure.
Financely Inc. (“Financely”) provides corporate-finance advice and is wholly owned by Aurora Bay Trust, a trust formed under Bahamian law, together with its authorized affiliates. Depending on deal structure, jurisdiction, and local rules, engagements may be carried out through Financely Group LLC, a non-deposit-taking, non-banking financial company; Ashford Capital Advisory LLC; or another related entity.
Financely and its affiliates are not registered as securities broker-dealers and do not execute securities transactions or hold client funds or securities. When a mandate involves the purchase or sale of securities and a registered intermediary is required, any orders are introduced to and executed by one or more independent U.S. broker-dealers registered with the SEC and FINRA. Those broker-dealers are solely responsible for trade execution, custody, and related regulatory obligations. Nothing in this material constitutes an offer, solicitation, or recommendation to buy or sell any security or to engage in any specific transaction. Before engaging Financely Group LLC, Ashford Capital Advisory LLC, or any affiliate, you are responsible for confirming that such engagement complies with your own legal, regulatory, tax, and other requirements. In the United States, certain advisory activities may be conducted in reliance on exemptions available under the Investment Advisers Act of 1940, including the “foreign private adviser” exemption where applicable. Our services and regulatory status may vary by jurisdiction and by transaction type.
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