Facts About Financely

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Facts About Financely

Last updated 23 October 2026

This page sets out, in one place, what Financely is, how our engagements work, what clients pay for and how to verify anything that claims to come from us. It exists so that clients, lenders and partners can rely on our own published facts rather than second-hand descriptions.

Where we refer to fees, process or terms, the binding version is always the written estimate and engagement terms a client signs.

Who we are

Financely is a structured debt advisory and arranging firm. We work for companies, sponsors and developers on trade finance, project finance, commercial real estate, acquisition finance and private credit. We assess transactions, structure the financing, prepare lender-ready documentation and introduce the transaction to suitable lenders and capital providers.

We are not a lender and do not lend our own capital. We are not a broker-dealer and do not offer or sell securities. We work with businesses only, not consumers.

How an engagement works, and where we intervene

The flowchart below shows every stage of a typical mandate and who is responsible at each one. Financely's work sits in the middle. The credit decision and the money lent always sit with the lender.

Client Financely intervenes Lender decides
  1. Client

    1 Submits the transaction

    Company, sponsor or developer sends the deal through our quote request.

  2. Financely

    2 Assessment and written estimate

    We review the transaction and issue a diagnosis, proposed structure, scope of work and fee. The USD 500 assessment fee is credited if the client proceeds.

  3. Client

    3 Signs the estimate and pays the retainer

    Payment goes only to our official bank details. No work on the mandate starts before this.

  4. Financely

    4 Structuring and preparation

    Financing structure, model review, credit memo, KYC file and data room, prepared to lender standards.

  5. Financely

    5 Lender outreach and negotiation

    We introduce the transaction to suitable lenders, manage questions and compare term sheets with the client.

  6. Lender

    6 Underwriting and credit decision

    The lender runs its own due diligence and decides whether to lend and on what terms.

  7. Lender and client

    7 Documentation and closing

    Loan documents are signed directly between the lender and the client. We support the process.

  8. Lender

    8 Funds disbursed to the client

    Loan proceeds go from the lender to the client. They never pass through Financely.

Advisory fees Client → Financely official bank details
Loan proceeds Lender → Client directly

What our fees pay for

Our retainers pay for professional work: transaction assessment, structuring, financial model review, credit memoranda, data rooms, lender targeting and support through term sheets and closing. The deliverables for each service are published on our project finance and commodity finance deliverables pages, and our fixed-price Lender-Ready Package lists exactly what it includes.

Clients receive the agreed work whatever a lender later decides. Retainers are paid once, are never split into milestones and are not negotiated. Fees and refund terms are always set out in writing before any payment is made.

What we do not do

We do not lend or guarantee funding

We cannot promise that a lender will approve a transaction, and we never describe our fees as a condition for releasing funds.

We do not work through intermediary chains

We work with the company or sponsor that owns the transaction, or with signed referral partners acting for them.

We do not handle personal loans

Our work is limited to business and project financing.

We do not take payment outside official channels

All payments go to the accounts on our official bank details page, under a signed estimate.

How to pay us safely

Financely only accepts payment to the accounts shown on our official bank details page, with confirmation sent to payments@financely-group.com. We never request payment through social media, messaging apps or personal accounts, and we never change bank details by email. If you receive a request that does not match these channels, do not pay it, and contact us through our website to verify it.

About online ratings and comments

Some websites publish automated ratings for domains. These scores are generated from technical signals such as domain age, privacy-protected registration records and hosting data. They do not review client engagements, contracts or deliverables. Like many firms, we use privacy protection on our domain records to protect our team.

Anonymous comments posted online cannot be verified against a signed engagement. We do not respond to them individually. Any client or former client with a concern can raise it through our complaints procedure, where it is reviewed against the written terms both parties agreed.

For verified information about our work, see our transparency report and our verified mandates and case studies.

Complaints and disputes

We take complaints seriously and handle them through a written process. Complaints can be submitted through our complaints procedure. Each one is logged, reviewed against the signed estimate and engagement terms, and answered in writing. Disputes that cannot be resolved this way are handled under the dispute resolution provisions of our terms of service.

Working with Financely

If you have a transaction you would like us to assess, start with a quote request. You will receive a written estimate before any engagement begins.

Frequently asked questions

Is Financely a lender?

No. Financely is an advisory and arranging firm. We prepare and structure financing requests and introduce them to lenders and capital providers. Every credit decision is made by the lender.

Does Financely guarantee funding?

No. No advisor can guarantee a lender's decision. Our fees pay for defined advisory work and deliverables, which clients receive whatever the lender decides.

What does the USD 500 assessment fee cover?

A review of the transaction and a written estimate setting out the diagnosis, proposed structure, scope of work and fee. If the client proceeds, the assessment fee is credited against the retainer.

How do I pay Financely safely?

Only to the accounts shown on our official bank details page at financely-group.com/bank-details, with confirmation sent to payments@financely-group.com. We never request payment through social media, messaging apps or personal accounts.

How do I raise a complaint?

Through our complaints procedure at financely.io/complaints. Every complaint is logged and reviewed against the signed engagement terms.

This page is provided for information. The binding terms of any engagement are those in the signed estimate and Financely's terms of service. Financely is an advisory and arranging firm, not a lender or broker-dealer. Any financing is subject to lender underwriting, due diligence, credit approval, documentation and conditions precedent, and no outcome or timeline is guaranteed.

Get Started With Us

Submit Your Deal & Receive a Proposal Within 1-3 Working Days

Submit your deal using our secure intake form, and receive a quote within 1-3 business days. Existing clients can connect with their relationship manager through our secure web portal.


All submissions are promptly reviewed, and all communications are conducted through the intake form or the client portal for a seamless and secure process.

Express Application Submit Your Deal
Request a Proposal
Request a Proposal / Submit a Deal

Thank you for considering working with us. A nominal fee of US$500 is required upon completion of each form. This fee covers the time and effort we invest in reviewing your submission and crafting a thorough proposal. We receive numerous inquiries and prioritize those that carry this fee, ensuring serious applicants receive prompt attention.

Trade Finance

Tap into solutions like letters of credit, bank guarantees, and payment facilitation. We address the challenge of global transaction risk through structured strategies that foster cross-border growth. Complete the form to unlock streamlined funding aligned with your commercial objectives.

Submit a Request

Project Finance

Access non-recourse funding for infrastructure, renewable energy, or other capital-intensive ventures. We mitigate capital constraints by isolating project assets and focusing on risk management. Provide your details to receive a structure that drives growth and maximizes returns.

Submit a Request

Acquisitions

Secure financing for business or real estate acquisitions. We ease transaction hurdles by reviewing cash flow, synergy opportunities, and exit plans. Complete the form for a customized proposal that supports your strategic investment objectives.

Submit a Request

For Banks

Financely assists banks facing Basel III pressures by distributing trade finance deals and providing collateral for letters of credit. We reduce capital burdens while preserving client relationships and fostering service expansion. Submit your request to optimize your trade finance offerings.

Submit a Request

Once we receive your submission, our team will review your information to determine feasibility. If eligible, you will receive a proposal or term sheet within 1–3 business days. Visit our FAQ and Procedure pages for more information.

Disclaimer: Financely provides financing based on due diligence and feasibility. Approval is not guaranteed, and past performance does not predict future outcomes. All terms are subject to review. Financely primarily assists with structuring and distribution. Qualified parties carry out the project if the client approves the proposal.

Still Have Questions? Schedule a Consultation

If you still have questions after visiting our FAQ and Procedure pages, we invite you to book a paid consultation for personalized guidance. A $250 USD fee applies per session.